About Placetel: That’s us

Reasons why you should choose Placetel

The all-in-one business communication solution

Competence and know-how

Years of experience

With the launch of Placetel in 2008, our cloud phone system was one of the first in Germany. Since then, we have constantly continued to develop. Our all-in-one business communication client for phone calls, online meetings and team messaging enables video conferences and screen sharing with one click. We also offer integrations with Google Suite, Office 365 or CRM systems such as Salesforce.

Based on a long experience and successful business in the field of IP telephony, we have not only drawn the attention of various media but also other companies to us. This has helped us to become what we are today: A part of Cisco!

Inspiring Collaboration

We are part of Cisco

You can rely on it: With the technology and innovative strength of the world market leader Cisco behind you, you are always on the safe side with us. That creates trust and is a guarantee of quality.

The highest standards on security and data protection
Decades of experience as a technology leader
The name Cisco stands for reliability and innovation worldwide

The most reliable basis

Security from world market leader Cisco

Maximum security meets user-friendly software and individual support - made in Germany.

We are part of Cisco - one of the market leaders in cloud collaboration and a pioneer in cyber security. With Placetel you get the security of a global corporation with the simplicity of a product that was developed with a focus on the user.

Always one step ahead

Latest technology for telephony and data

We are constantly developing our platform and implementing relevant security features - so that you can rely on us.

Continuous updates
Secure passwords and 2-factor authentication
Authorisation and admin access (employee/admin)
Highly secure distributed data centres

Everything makes the Placetel solution from the cloud more secure than your old on-premise/hosted PBX solution.

All-in-one communication platform calling, messaging, meetings

Plans & pricing

One solution for all teams

Easy to use and easy to setup

Convincing quality

98% customer satisfaction

Over 30,000 businesses trust Placetel every day:
from startups and medium-sized companies to the large corporations. To ensure this remains the case in the future, we regularly conduct customer surveys. This enables us to continuously improve both our products and our service, so that we can always offer you what you expect from us.

So far with great success: 98% customer satisfaction simply cannot lie!

Individual adaption

Flexible pricing and scalability

You don’t need to book with us complete packages for 3, 5 or 10 employees like so many other VoIP providers, but you can add extensions or cancel them anytime.

This means that you always only pay for what you need and can reduce costs compared to legacy phone systems.

More flexibility

Non-binding contract

We do not want to bind you as a customer to us through long contract periods, but rather we aim to convince you with an excellent product and customer service. For this reason, we offer you flexible monthly cancellable contracts for our product.

Quick support and customer service

If you have questions or problems, our support will be happy to help you in numerous ways (by phone, ticket, e-mail). With us, you benefit from short waiting times and do not end up in any call centre, but you are directly connected to our product experts.

by phone
via email

Awarded several times…

Our cloud phone system has already received several awards in recent years. According to the ISG/Experton Group, Placetel is one of the best cloud-based providers for Unified Communications as a Service (UCaaS) in Germany. Our telecommunications system was praised primarily for its wide range of features and its strong focus on small and medium-sized companies.

… also as an employer

And with Cisco, Placetel is also an excellent worker: being number one in the Great Place to Work list speaks a clear language. We believe that only a happy company can be a good company. Further development of our products, an excellent customer service and a greater customer proximity reflect this.

Our features are fantastic. Our pricing is fair and flexible. Make Placetel your place to call.

Plans and pricing