Definition: A cloud phone system is a software-based calling solution in which all the features of a conventional telecommunications system are hosted in the data center of a provider and made available via the Internet using VoIP (Voice over IP).

Requirements: Phone systems from the cloud, also known as Hosted PBX (Private Branch Exchange) or IP Centrex, do not require analogue phone lines, ISDN or PMX system connections or hardware. Only a conventional DSL connection is required to operate virtual phone systems.

Advantages: Cloud TC solutions are suitable for both small and medium-sized companies as well as large companies and ensure maximum flexibility and independence of geographical location. So you can continuously change the number of users according to the growth of your business. The major advantage: You only pay for the extensions that are actually used. You also have the option of accessing the phone system from anywhere and from different end devices. With cloud phone systems, cost savings can also be achieved, as there is no need for expensive hardware investments and maintenance costs are reduced. With features such as Unified Communications, virtual phone systems far exceed the features of conventional phone systems.

Placetel phone system: The Placetel cloud phone system offers you over 150 powerful features. Placetel is a leading provider of cloud-based phone systems, which has been part of Cisco since 2018. The multiple award-winning Placetel phone system is aimed at both small and large companies.